FAQs
1. What is Japanned?
- Japanned is an online store specializing in authentic Japanese food products. We bring a taste of Japan to your doorstep, offering a diverse range of high-quality and traditional Japanese culinary delights.
2. What products does Japanned offer?
- Our store features a wide selection of Japanese food products, including snacks, condiments, noodles, beverages, and more. Explore our curated collection to discover the flavors of Japan.
3. How can I place an order?
- To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and complete the purchase.
4. Do you ship outside of India?
- Currently, we only ship within India. We are actively working on expanding our shipping capabilities to serve customers in other regions.
5. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All payments are processed securely through trusted payment gateways.
6. How can I track my order?
- Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the logistics partner's platform.
7. What is your return policy?
- Please refer to our Return and Refund Policy for detailed information on eligibility, procedures, and timelines for returns and refunds.
8. Can I cancel my order?
- Orders can be canceled within 24 hours of placement. Cancellation requests beyond this timeframe may not be accommodated, as orders are often processed quickly for prompt delivery.
9. Are the products on Japanned authentic?
- Yes, we take pride in offering authentic Japanese food products sourced directly from reputable suppliers. Our goal is to provide you with a genuine taste of Japan.
10. How is the packaging handled?
- We take utmost care in packaging to ensure your products arrive in perfect condition. All items are securely packed to prevent damage during transit.
11. How can I contact customer support?
- For any inquiries, concerns, or assistance, please reach out to our customer support team at support@gojapanned.com. We are here to help!
12. Do you offer wholesale or bulk ordering?
- Yes, we offer wholesale and bulk ordering options. For more information, please contact our customer support team, and we will be happy to assist you.
13. How often do you add new products?
- We regularly update our product catalog to bring you the latest and most exciting Japanese food products. Keep checking our website for new arrivals and promotions.
If you have any other questions or need further assistance, feel free to reach out to us. Thank you for choosing Japanned!
- Japanned is an online store specializing in authentic Japanese food products. We bring a taste of Japan to your doorstep, offering a diverse range of high-quality and traditional Japanese culinary delights.
2. What products does Japanned offer?
- Our store features a wide selection of Japanese food products, including snacks, condiments, noodles, beverages, and more. Explore our curated collection to discover the flavors of Japan.
3. How can I place an order?
- To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and complete the purchase.
4. Do you ship outside of India?
- Currently, we only ship within India. We are actively working on expanding our shipping capabilities to serve customers in other regions.
5. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All payments are processed securely through trusted payment gateways.
6. How can I track my order?
- Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the logistics partner's platform.
7. What is your return policy?
- Please refer to our Return and Refund Policy for detailed information on eligibility, procedures, and timelines for returns and refunds.
8. Can I cancel my order?
- Orders can be canceled within 24 hours of placement. Cancellation requests beyond this timeframe may not be accommodated, as orders are often processed quickly for prompt delivery.
9. Are the products on Japanned authentic?
- Yes, we take pride in offering authentic Japanese food products sourced directly from reputable suppliers. Our goal is to provide you with a genuine taste of Japan.
10. How is the packaging handled?
- We take utmost care in packaging to ensure your products arrive in perfect condition. All items are securely packed to prevent damage during transit.
11. How can I contact customer support?
- For any inquiries, concerns, or assistance, please reach out to our customer support team at support@gojapanned.com. We are here to help!
12. Do you offer wholesale or bulk ordering?
- Yes, we offer wholesale and bulk ordering options. For more information, please contact our customer support team, and we will be happy to assist you.
13. How often do you add new products?
- We regularly update our product catalog to bring you the latest and most exciting Japanese food products. Keep checking our website for new arrivals and promotions.
If you have any other questions or need further assistance, feel free to reach out to us. Thank you for choosing Japanned!