Privacy Policy

Welcome to Japanned, your trusted online store for authentic Japanese food products in India. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information. By accessing our website and making a purchase, you agree to the practices outlined in this policy.

1. Information We Collect:

- Personal Information:
- When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

- Payment Information:
- We do not store your payment information. Payments are securely processed through our trusted payment gateways.

- Device and Usage Information:
- We may collect information about your device, browser, and how you interact with our website to improve your browsing experience.

2. How We Use Your Information:

- Order Processing:
- We use your personal information to process and fulfill your orders, including order confirmation, shipment, and delivery.

- Communication:
- We may use your contact information to communicate with you about your orders, promotions, and important updates.

- Customer Support:
- Your information helps us provide efficient customer support, addressing inquiries and resolving issues.

- Marketing:
- With your consent, we may send you marketing communications about new products, promotions, and events.

3. Information Sharing:

- We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for trusted partners who assist us in operating our website and conducting our business.

4. Data Security:

- We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

- Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact certain features of the website.

6. Third-Party Links:

- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Your Choices:

- You can manage your communication preferences and opt-out of marketing emails by following the instructions in the emails we send.

8. Children's Privacy:

- Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy:

- We may update this Privacy Policy to reflect changes in our practices. Check our website for the latest version.

10. Contact Information:

- For any privacy-related inquiries or concerns, please contact us at support@gojapanned.com.

Thank you for choosing Japanned. We are committed to protecting your privacy and providing a secure online shopping experience.